.svg){kind=logo}
Sales & Technical Support
.png?lang=en-US&ext=.png)
Find a Partner
Browse our global network of partners and distributors using our online search tool and quickly access our high-quality products around the world.
Search Partners & Distributors Support for Online Orders
For support related to purchases on advancedenergy.com
Online Order Support Chat
Timely support is critical.
That’s why we offer 24/5 live chat support, enabling quick and efficient access to our knowledgeable technical support team, which is dedicated to providing expert assistance and solutions to our customers’ problems.
Live Chat
Call Us / Email Us
We offer 24-hour technical support, Monday - Friday, because we understand the urgency of your technical needs. When you call our dedicated support hotline, you will receive real-time access to a skilled technical team that can troubleshoot your issue or help you make informed product selections.
.png "tech_support_no_background-(1).png")
+1 866 865 5180 (Plasma Power Products) +1 888 412 7832 (All Other Products)
400 8899 130 (China) +86 29 8874 1895 (outside China)
0800 022 4028 (UK) +44 1903 712510 (Outside UK)
powersales@aei.com
Sales & Technical Support
We understand that our customers have individual communication preferences. That's why we offer an online support form as an alternative to our phone or chat support. Our team will respond promptly to your questions or concerns, ensuring you will receive the sales and technical assistance you need.
Sales & Technical Support
Returns & RMA
Use our Return Merchandise Authorization form to initiate returns easily. We’ll address your issues quickly and effectively, ensuring you get back to business as usual.
RMA Form
End of Life Product Support
Managing the transition from end-of-life products to newer alternatives can be challenging without the proper documentation. Use our online search tool to make informed decisions and ensure uninterrupted operational efficiency or view all EOL models.